First Financial Federal Credit UnionJob Description
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Job Title: Universal Services Representative | ||
Department: Member Experience | ||
Reports To: Branch Manager | ||
Salary Grade(s): 7 | ||
EEO-1 Job Class: 5 - Administrative Support Workers | FLSA Status: Non-exempt | |
? Full-time ? Part-time | Location: Pocomoke City | ? Telework Work Possible (if checked) Important: See Telework Policy for Additional Criteria |
Function: Responsible for providing an exceptional financial customer experience by handling every customer need from service to sales with passion and enthusiasm. Provide customers with a one stop experience to fulfill all their financial needs from account opening and maintenance to processing transactions. Focus on customer-centric conversations to deepen relationships and become a trusted advisor. Actively promote a variety of banking solutions to enhance a customer's service experience and achieve their financial goals. Time spent in various aspects of this universal role will vary depending upon branch traffic and customer needs. | ||
Position Requirements: GENERAL:
EXPERIENCE:
EDUCATION:
An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above. | ||
Duties:
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Equal Opportunity Employment First Financial of Maryland Federal Credit Union is an Equal Opportunity employer with a strong commitment to hiring for our mission and diversifying our staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, marital status, protected veteran status or any other factor protected by law. |
Compensation details: 19-25 Hourly Wage
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