Job Description

Hi,

I hope you’re doing well…!!

MomentoUSA is a dynamic, fast-growing company committed to delivering cutting-edge technology solutions to our clients. We are seeking a Salesforce Administrator to join our growing team and help optimize our Salesforce platform for efficiency and performance. If you're passionate about Salesforce, data management, and providing outstanding customer service, we want to hear from you!

Job Title: Salesforce Administrator

Location: Concord, CA (On-site)

Job Type: Long-term contract

Qualifications

Certifications (Required):

• • Salesforce Certified Administrator
  • Salesforce Certified Advanced Administrator
  • Salesforce Platform App Builder
  • At least one Salesforce Consultant certification in Sales Cloud or Service Cloud
    
    

Experience

• • Minimum of 5 years of hands-on experience as a Salesforce Administrator in complex environments.
  • Extensive experience with Salesforce Knowledge, including configuration and management.
  • Proven expertise in implementing and managing Omni-Channel routing in voice, chat, and email-to-case environments.
  • Experience with Messaging for Web.
  • Familiarity with Vonage Contact Center or similar telephony platforms is highly desirable.
  • Familiarity with Flosum or similar Salesforce DevOps tools is a plus.
    
    

Technical Skills

• • Proficient in Salesforce declarative development tools:
    • Flow Builder
    • Validation Rules
    • Lightning App Builder
• • Strong understanding of Entitlements, Milestones, and Escalation Rules.
  • Hands-on experience with Salesforce Einstein tools relevant to service operations:
    • Einstein Next Best Action
    • Einstein Prediction Builder
    • Einstein Opportunity Scoring
    • Einstein Case Classification

• • Knowledge of Salesforce security features and best practices, including Salesforce Shield.
    
    

Data Management

• • Expertise in data modeling, data migration, and maintaining data integrity within Salesforce.
  • Familiarity with data loading tools and techniques for large data sets.
    
    

Industry Experience

• • Experience in the financial services industry is highly desirable.
  • Understanding of compliance requirements specific to financial institutions.
    
    

HAVE A NICE DAY !

Joe Murphy,

Technical Recruiter.

Momento USA | Exceeding Customer Expectations…

440 Benigno Blvd, Unit#A 2nd Floor. Bellmawr, NJ 08031

Interstate Business Park

Direct: 856-452-7640 Ext 1023 ; Fax: (866) 605-1171

Email: Joe@momentousa.com (1) Joe Murphy | LinkedIn Web :

Minority Certified by SWAM

National Minority Certified by NMSDC

One of the fastest growing company in NJ

Awarded fastest growing Asian American business by Diversitybusiness.com

E-verified Company

Information transmitted by this e-mail is proprietary to Momento USA and/ or its Customers and is intended for use only by the individual or entity to which it is addressed, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. If you are not the intended recipient or it appears that this mail has been forwarded to you without proper authority, you are notified

Note: Momento USA is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Job Tags

Contract work,

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