Job Description
Description Respect - Courage - Integrity - Service Interested in law enforcement but want to work in an office setting? The Records Unit is seeking a team member to play a vital role in police records management.
THE JOB: You will be part of a team of people who work to ensure law enforcement cases are processed effectively. This position provides customer service to the public at the front counter and by phone, answering a wide and interesting variety of questions. In addition, it supports Juneau Police Department operations through document processing, releasing reports, and FBI Uniform Crime Reporting. This position works regular business hours and does not typically require shift work.
WE ARE LOOKING FOR: A friendly, patient and observant person who can balance customer service and processing tickets, court paperwork, and law enforcement forms and documents. It is important to have the interpersonal skills to communicate effectively with a diverse range of customers. The ideal candidate maintains the strictest confidence while handling sensitive documents and information. WORK HOURS & LOCATION The Records Unit provides essential support to operational units of the police department and staffs the public-facing front window of the police department Monday - Friday between 8:00 am - 4:30 pm excluding observed holidays. Records Technicians work within the Records Unit on the first floor of the police department on Alaway Avenue in the Lemon Creek area, conveniently located between downtown and the valley. There is plenty of free parking in our secure parking lot just steps away from the building. JPD employees are eligible for membership in the Fitness Fund, providing access to an onsite gym and workout equipment 24 hours a day.
Typical Responsibilities In this position you will be responsible for both clerical and technical work, such as data entry, filing, answering phones, providing customer service, conducting routine and complex redactions of information in documents, audio and video files, releasing information to the public, justice partners, and private companies. This position will learn to perform coding and classification of crime data in the JPD Records Management System which is then submitted to the State and Federal government via the National Incident Based Reporting System. Records work involves the systematic receipt, storage, release, disposal, and security of all documentation related to police records. You will play a vital role in helping to maintain the integrity of all records with established standards, policies, procedures, and departmental guidelines.
Minimum Qualifications Education: High school diploma, GED, or equivalent. Experience: Six (6) months of work experience in a law enforcement office or clerical work using specialized databases or processing legal documents. License: Valid Alaska Driver's License at time of appointment and for continued employment.
APSIN Notice
Ability to obtain and maintain APSIN/NCIC security clearance. Misdemeanor and felony arrests disqualify applicants and employees. *With written consent (see supplemental document), a criminal history report will be obtained prior to any testing or interviews in order to evaluate a candidate's suitability in obtaining an APSIN clearance. This position requires the use of the Alaska Public Safety Information Network (APSIN). A security clearance issued by the Department of Public Safety (DPS) is necessary to use APSIN. DPS will deny security clearance for any applicant who has been convicted of a felony or misdemeanor in this state or another jurisdiction, or who may be a fugitive from justice. Additionally, security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application for security clearance.
BACKGROUND CHECK As part of the selection process, applicants are subject to a background investigation that includes a criminal background review*, fingerprinting*, investigative review*, and receipt of verified negative results of pre-employment testing for controlled substances (this includes: new hires, short term temp, long term temp, transfers from another CBJ department, or former JPD employees who have been separated from JPD employment for more than 30 days). All information provided by the applicant will be verified. Applicants who materially misrepresent any information provided in the employment process will be excluded from further consideration or dismissed if already employed.
- Required for new hires only.
Supplemental Information SUPERVISOR CONTACT INFORMATION Mareta Weed, Records Specialist/Supervisor 907-500-0607 We are accepting applications until the position is filled. The first review of applications will occur on November 18, 2024. Please read the below information carefully to ensure your application submission meets all submittal requirements.
Education If you are using education to meet the minimum qualifications, you must document your education in your application, and you may be required to provide transcripts.
Work Experience If you are using work experience to meet the minimum qualifications, you must document your work experience in the application. If your application does not support minimum qualifications, you may not advance to the interview and selection phase of the recruitment. NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting. Application Assistance For questions regarding application submission or system operation errors, please visit: . If your question is not answered in the FAQ, you may contact the Department of Human Resources & Risk Management at (907) 586-5250 or human.resources@juneau.gov. For applicant password assistance, please visit: EEO Statement The City & Borough of Juneau complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides or services, or alternative communication formats, please call (907) 586-5250 or TTY: Alaska Relay 711 or 1-800-770-8973, or correspond with the Department of Human Resources & Risk Management at employment@juneau.gov or 155 Heritage Way, Juneau, AK 99801. The City and Borough of Juneau is an equal opportunity employer. Careers with the City & Borough of Juneau offer Many Benefits The following information describes typical benefits available to employees of the City & Borough of Juneau. Actual benefits received may differ based on position type and will be prorated for other than full time work. Incumbents of Part-time Limited, Eaglecrest Limited, Short-term Temporary, Emergency and Intern positions are not eligible for the benefits described below. Insurance Benefits
- Health insurance, which includes employer contributions toward medical/vision/dental
- No cost employee only plan available
- Employer paid Basic Life insurance--$5,000 for employee, spouse & dependents
- Additional optional coverage available
- Travel protection & financial services offered as part of the Life Insurance coverage
- Optional group-based insurance premiums for
- Term life with Accidental Death and Dismemberment (employee, spouse or qualified same sex partner, and dependents)
- Short-term Disability
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- Pet Insurance
- Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
- Employees are eligible for an employer funded Dependent Care Account (DCA) up to $5000.00 at open enrollment following 1 year of actively working.
Retirement Benefits
- Membership in the Public Employees Retirement System (PERS)
- Employer contribution into a defined benefit or defined contribution program, depending on your date of hire
- Option to enroll in the City & Borough of Juneau's Deferred Compensation Program with MissionSquare
- Employer match available for participating PERS Tier IV employees
- Note: The Defined Contribution Plan & Deferred Compensation Program offer a variety of investment options
For more information on health, retirement and optional benefits for eligible employees visit: Paid Leave and Holidays
- Personal leave with an accrual rate increase based on time served
- 21 days of PL within first year of employment
- Personal leave includes Sick leave
- Twelve paid holidays a year
- Six weeks Paid Parental Leave (to eligible employees)
Employee Wellness Program
The Employee Wellness Program assists employees in making choices that support their physical, mental, and emotional wellbeing. The program provides:
- An opportunity to earn a health insurance premium discount of $1300 per year
- An Employee Assistance Program
- Wellness Pass Discounts to local and CBJ recreation facilities
- Health related webinars
- Office Ergonomic Assessments
For more information on the Employee Wellness Program visit .
Additional Perks - Public Service Loan Forgiveness eligible employer
- Parking passes or bus passes provided for employees working in the downtown offices
- Free passes to Parks & Recreation field house, ice arena, and swimming pools
01 Are you a high school graduate, or do you possess a GED certificate?
02 Please indicate which minimum qualification below qualifies you for this position.
- Six months of work experience in a law enforcement office.
- Six months of work experience with clerical work using specialized databases or processing legal documents.
03 Do you have (or will you have) a valid Alaska driver's license by the time of appointment and for continued employment?
04 Have you ever used marijuana, even once, within 6 months of today?
05 Have you ever been convicted of a felony?
06 Have you ever been convicted of a misdemeanor?
07 If YES, please indicate the charge and conviction date. 08 APPLICANT ACKNOWLEDGEMENT AND STATEMENT OF UNDERSTANDING By selecting a 'Yes' response below, I acknowledge that the information contained in my application for employment with the Juneau Police Department is complete, true, and correct to the best of my knowledge and belief. I acknowledge that my application does not omit any information, which the Juneau Police Department might consider relevant or material to its decision whether to initially hire, or later retain me. I will promptly notify the Juneau Police Department (regardless of passage of time) of any omission of information that I discover which the Juneau Police Department might consider relevant or material to its decision whether to initially hire or later retain me. I acknowledge, understand, and agree that any false or misleading statement on my application or any omission of information or fact which the Juneau Police Department might consider relevant or material to its decision whether to initially hire or retain in my immediate elimination from further consideration, or post-hire, in disciplinary action, up to and including, dismissal and, in either case, may lead to criminal prosecution under Alaska Statute 11.56.210 (Unsworn Falsification). I understand that any and all information obtained by the Juneau Police Department about me from any source is confidential and will not be released to me. Accordingly, I waive any right I may have to know test results, interpretations made, and access to the original data from which final recommendations have been made.
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Holiday work, Full time, Temporary work, Part time, Work experience placement, Internship, Local area, Immediate start, Felony friendly, Flexible hours, Shift work, Monday to Friday,